You must exchange your out-state driver license (from another U.S. To ensure a safe environment, COVID-19 protocols have been implemented at DL offices.Overview Who must exchange their out of state license Should I still wear a mask and stay physically distant at the DPS office? The number of standby appointments available is limited to ensure all customers who are placed on the list will be served by the end of the day. These customers are required to wait in the office and are assisted in the event of a cancelation or no-show. Customers who book these appointments can leave the DL office until their designated time.Īdditionally, most offices may be able to offer some customers without an appointment a spot on a “standby” list. These appointments are available on a first-come, first-served basis. Customers can also check-in using the kiosk inside the office or from their mobile devices.Īll DPS offices offer a limited number of same-day appointments. The appointment system, which debuted in May 2020, allows customers to book appointments for a specific day and time, up to six months in advance, and show up 30 minutes or less before their scheduled time. What changes to their new appointment system benefit me? In March 2021, for example, approximately 28% of people (or more than 198,000 customers) were no-shows for their appointments. What if I schedule an appointment I can no longer make?Īs DPS is working to serve as many customers as possible, people not showing up for their appointments continues to reportedly be a major obstacle. If you are unable to make your scheduled appointment, DPS asks that you reschedule or cancel ahead of time. Stating, availability can and does change. If you are unable to find an appointment at the office of your choice, DPS asks that you check back for availability at that office or other locations nearby. What if I can't find an appointment that works for me? To schedule an appointment or check availability, visit the online appointment scheduler. on Fridays.Īs of April 15, all services at driver license offices are now conducted by appointment only. to 7 P.M., Monday through Thursday, and 7 A.M. To assist their customers needing in-office DL services, designated high-volume offices will continue their extended hours from 7 A.M. (When you schedule an appointment, you will be notified if you are eligible to renew online.) The requirements and costs for online and phone renewal are the same as in-person transactions. Of those, about 130,700 are eligible to renew online.Ĭustomers can also renew by phone at 1-866-DL-RENEW (1-86). As of April 1, 2021, DPS reports an estimated 858,000 expired driver licenses in their system. For more information, CLICK HERE.Īs stated by DPS, the expiration waiver, originally granted by Governor Greg Abbott in March 2020 due to the COVID-19 pandemic, applied to DLs, commercial DLs, commercial learner permits, ID cards, and election identification certificates that expired on or after March 13, 2020.Ĭan I still drive with an expired license?Īccording to DPS, the agency cannot determine what action a law enforcement officer or the court may take if someone is stopped while driving with an expired license as both have discretion in these matters.Īccording to the DPS website, many Texans are actually eligible to skip needing to go to a DPS office to renew their DL or ID card or changing their address by simply going online.
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To help assist their customers, DPS has implemented a new procedure that allows drivers to request a temporary driving permit that will stay valid until their appointment date. What if I was unable to make an appointment prior to the waiver ending today? The Texas Department of Public Safety (DPS) continues to urge customers with an expired DL or ID to make an appointment or renew online today.
AUSTIN, TX - On April 15, the pandemic-related waiver given to expired driver licenses (DLs) and identification cards (IDs) has officially ended.